URGENT - System Update Posted or Updated on 21 Jul 2024

We are pleased to advise that our systems are now fully operational and ready for tomorrow.

However, due to the system downtime since the problem occured on Thursday evening, we have a significant backlog to address, including paperwork, incoming clinical letters, blood results, X-rays, contacting any patients who had a telephone consultation booked on Friday to reschedule, and writing up consultations from Friday, as well as processing any pending test requests.

We do not have any extra time to catch up on this backlog, so to allow us to do this, we kindly request that calls on Monday morning, July 22 be restricted to urgent matters only.

We would like to express our gratitude to our staff for their exceptional efforts in dealing with the issue on Friday and to our patients for the understanding during this challenging period.

Thank you for your co-operation and support.

NM Health Innovations and the management and staff at our Adlington, Buckshaw, Croston, Eaves Lane Chorley and Lostock Hall surgeries.