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Weekly Patient Newsletter - Thursday, November 25 Posted on 25 Nov 2021

Welcome to the latest of our weekly newsletters. We regard it as a priority that all our patients are kept fully informed of all developments at Buckshaw Village Surgery, Croston and Adlington Medical Centres, our sites at Lostock Hall and on matters affecting former Eaves Lane Surgery patients. We hope these regular updates will continue to prove useful.  

 

Callback Feature - Upgrade 

We are pleased to advise that our upgraded callback option, which we mentioned in last week’s newsletter, is now fully operational.

Previously, the facility worked by calling you back automatically when the system was quieter, at which point you would hear a ring tone as your call was placed near the front of the queue. 

As this system caused some confusion with many patients expected to be called back directly by a member of staff, we have now put the upgrade into operation.

If you now choose the callback option, you will now be called back when your call is right at the front of the queue. Our staff member will be aware callback is in operation and will respond as soon as you answer the call. 

Should you miss this callback for any reason, a text message will advise you of this and instruct you to call again, and your call will then be prioritised so you do not have a further long wait. 

We hope patients will find this new system beneficial.   

 

Covid Vaccination Programme Update   
We are now offering Covid booster vaccinations to anyone aged 40 and over along with those living or working in care homes and frontline health and social care workers.   

Those aged 16+ with a range of health conditions are also be eligible for a booster jab.  

If you are immunosuppressed, you will receive a letter from your doctor or hospital consultant advising that you are eligible for a third dose. Please bring this letter with you when attending.  

Please note in all cases your second vaccine dose must have been at least 182 days ago.   

Those aged 16 and 17 are now eligible for second doses but there must be at least a 12 week gap since their first dose.

We are also continuing to offer first doses to anyone aged 12 years or over.

Those aged 12-15 are also eligible for second doses if they have certain health conditions or if they live within a household of somebody who is immunosuppressed.  

All vaccinations are taking place at  Jubilee House, Centurion Way, Leyland PR26 6TR. Opening hours 8am-7.40pm Wednesday to Saturday, closed for lunch 1-2pm. You can attend as a walk-in or make an appointment via the NHS app.   

If you are housebound, please call your surgery to request a home visit. 

Please note in all cases, anyone aged 18 or over who has had Covid must wait 28 days since initial diagnosis before having any jab, and those aged under 18 who have had Covid must wait 12 weeks since diagnosis. 

 

Annual flu jabs and flu nasal spray  
Patients eligible for an annual flu jab will be contacted by text or Accubook with an invitation to attend for their jab. Unfortunately we are not at present accepting walk-ins for annual flu jabs.

In respect of the flu nasal spray doses for children aged three upwards, these are being administered by the patients’ own surgery so all inquiries should be directed there.

 

Christmas opening hours
We are open as normal up to Christmas Eve with usual surgery opening hours.

We will be closed from Saturday, December 25 to Tuesday, December 28 and reopen at 8am on Wednesday, December 29. Opening hours are normal from December 29 to December 31.

We will be closed from Saturday, January 1 to Monday, January 3 and reopen at 8am on Tuesday, January 4. Opening hours are back to normal from this date onwards.

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